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Extended FAQ

Go deeper into how we work, what to expect, and how we deliver value.

How do you negotiate with hospitals and providers on my behalf?

Our advocates review every line of your bill, identify errors or inflated charges, and work directly with the billing office to secure fair pricing.

Can you guarantee my bill will be reduced? 

No company can promise a reduction every time, but our track record shows that most clients see meaningful savings.

What types of charges are you most successful at lowering?

Surprise emergency bills, duplicate charges, out-of-network rates, and inflated hospital fees are the most common areas of success.

Do I need to have insurance to use your service?

No. We work with insured, underinsured, and uninsured patients.

Is there a minimum or maximum bill size you’ll work on?

We typically work on bills over $1,000. There is no maximum limit.

Do you work with out-of-state hospitals or national providers?

Yes. Our services are available nationwide.

I need surgery, an MRI, ultrasound, outpatient treatment, etc.. what will I be charged?

MBG prides itself in price transparency. Call us prior to any outpatient care or tests and we will advise you of your options and what the cost of care is at each facility, allowing you to find the most affordable option and make an educated decision on where to get care.
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