My Benefits Guardian is not insurance, not an insurance policy and we are not affiliated or serviced by any insurance carrier. Some information presented on our website could be used for illustrative purposes only. No savings are guaranteed. The use of any advocacy service offered will vary from case to case, and the results will also vary from case to case. Our services could yield more favorable, less favorable or the same outcomes than as described herein. Regardless of the services provided and outcomes, individuals are always personally responsible for their own medical bills, any tax benefits resulting from the services, and any necessary reporting to an employer/carrier/provider.
We do receive compensation from some of our partners whose offers may appear on the MBG suite of websites. We do not review all available products or offers that our partners carry. Our compensation from our partners could impact the order in which our product offers appear. Our editorial team’s content is not provided or commissioned by any advertiser or partner. The opinions, reviews or recommendations expressed in any article are solely those of the MBG editorial team. We do in depth analysis with data and study consumer savings trends from a variety of trusted sources. Trademarks utilized on our website belong to their respective owners.
*The reviews showcased on our website may encompass submissions from our program partners, highlighting their specific products.
Membership Disclosure:
Note to MA consumers: The plan is not insurance coverage and does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00
Cancellation Policy
At MBG, we prioritize transparency and fairness in all our dealings, including our cancellation policy. We understand that circumstances may change, and members may need to cancel their enrollment in our healthcare member program.
Below, we outline our cancellation policy to provide clarity and ensure a smooth process for all parties involved:
Cancellation Period:
Members have up to 72 hours from the time of enrollment to cancel their membership for a full refund.
Refund Amount:
Upon cancellation within the specified 72-hour window, members will receive a full refund of their membership fees.
Cancellation Procedure:
To initiate a cancellation request, members must contact our customer support team within the 72-hour period. You can reach us via phone at 1-866-816-6786 during our operating hours of 8:00AM-7:00PM EST, Monday through Friday, or via email at support@enrollfirst.com. (Please note that email cancellations must originate from the same email address used for MBG membership registration.)
Refund Processing Time:
Refunds for eligible cancellations will be processed within 2 business days. Credit card refunds typically appear within 1-2 business days, while bank draft refunds may take 7-10 business days. Please be aware that the actual time for the refund to reflect in your account may vary depending on your financial institution's policies.
Exceptions:
After the 72-hour cancellation period has lapsed, refunds will not be issued for membership cancellations. However, members retain the option to terminate their membership at any time. Please note that no refunds will be provided beyond the initial 72-hour window, except for requested cancellations made between the 15th and 25th for the following month’s membership.
Policy Updates:
This cancellation policy is subject to change at the discretion of MBG. Any updates or modifications to the policy will be promptly communicated to members via email and/or notification on our website.
By enrolling in our healthcare member program, you agree to adhere to the terms and conditions outlined in this cancellation policy. Should you have any questions or concerns regarding the cancellation process, please do not hesitate to reach out to us. here.
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